All Florence cluster mailboxes with custom numbering are not returnable. Any product the arrives damaged will be replaced not refunded.
All Florence cluster mailboxes with stock numbering will pay all shipping charges (original and return shipping charges) as well as a 30% manufacturers restocking fee. Any product that arrives damaged will be replaced not refunded. You must call (714) 771-0250 with-in 10 days of delivery for a Return Authorization Number (RGA#)