We refuse to sell products that are easily damaged during shipping. Usually 1 in 200 orders arrive damaged.
All orders are shipped by freight and carefully shrunk wrapped on a pallet.
All orders include lift gate delivery.
The freight company will call to schedule a delivery appointment on all orders.
After delivery, open all packages, fully inspect the product for any concealed damage or missing items within 48 hours. Please report any problems to lowestpriceclustermailboxes.com at (714) 771-0250 or email us at orders@cbumailboxes.com within 48 hours.
If your product has a manufacturer’s defect, we will contact the manufacturer to either replace the defective part or, if necessary, the entire unit.
