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- We refuse to sell products that are easily damaged during shipping. Usually 1 in 200 orders arrive damaged.
- All orders are shipped by freight and carefully shrunk wrapped on a pallet.
- All orders include lift gate delivery.
- The freight company will call to schedule a delivery appointment on all orders.
- After delivery, open all packages, fully inspect the product for any concealed damage or missing items within 48 hours. Please report any problems to lowestpriceclustermailboxes.com at (714) 771-0250 or email us at orders@cbumailboxes.com within 48 hours.
- If your product has a manufacturer’s defect, we will contact the manufacturer to either replace the defective part or, if necessary, the entire unit.
